European Shipping Information
European Union Shipping Policy
When you are ordering the absolute best perfume dupes uk artisans have to offer, borders should never be a barrier. At Alexandria Fragrances UK, we have completely streamlined our European logistics so you can enjoy our premium 35% Extrait de Parfums without a single headache.
This policy outlines exactly how we transport your designer inspired perfumes from our Newton-le-Willows workshop directly to your door anywhere in Europe.
🇪🇺 The "No Hidden Fees" Guarantee
Since Brexit, shipping from the UK to Europe has caused anxiety for many shoppers. You can buy with total confidence here. We handle all Tax, Duty, and VAT arrangements for our customers within the European Union. All import fees are paid by us. The price shown at checkout is the absolute final price you pay. There will be zero hidden extras or surprise letters from customs upon delivery.
| Destination | Courier Network | Estimated Transit Time | Customs & Import Duties |
|---|---|---|---|
| European Union (EU) | DHL (via Netherlands Hub) | 4 to 10 Working Days | 100% Pre-Paid by Alexandria UK |
Order Fulfillment & Timelines
Before your perfume replicas can cross the Channel, they must be properly prepared.
- Processing Time: Please allow 24 to 48 business hours for our team to meticulously pick, pack, and fulfill your order before dispatch.
- Transit Time: Once dispatched, European delivery typically takes 4 to 10 working days (excluding weekends and bank holidays).
- Peak Periods: During major sale events, both our workshop and the DHL network experience exceptionally high volumes, so minor delays can occasionally occur. We appreciate your patience!
The Shipping Journey & Tracking Your Order
If you have received a tracking number via email, rest assured your order has already been dispatched and is moving through the logistics network. However, tracking updates will not appear immediately.
Here is how the journey works: Your parcel is first sent to the DHL hub in Heathrow, UK. From there, it is forwarded directly to the Netherlands for customs clearance into the EU. Your tracking information will only activate once the parcel successfully clears customs and reaches the DHL hub in the Netherlands. Because customs clearance is not processed daily, it is completely normal to see no tracking updates for a day or two after your dispatch email.
Returns & Exchanges
We pride ourselves on the quality of our copycat perfumes, but should you need to return an item, please consult our official Returns Policy for detailed instructions. On a standard 14-day change-of-mind return of a delivered order, you receive a full refund of the price paid, including original shipping and any EU import VAT included in your checkout price. A separate, more limited refund applies only where a parcel is never collected and is automatically returned to us undelivered — see the Returns Policy for that specific scenario.
Contact Us
If you have any further questions regarding your European delivery, please feel free to reach out to our dedicated customer support team:
- Email: info@alexandriauk.com
- Contact Form: Click here to contact us
